Remote Operations management Jobs • Organizational Skills

Responsible for coordinating the day-to-day operations and activities of the Government Programs Operations team, this position offers a career growth opportunity while learning about Medicare Part D, Medicaid and Exchange business. Responsibilities include managing the Government Programs Operations team shared Outlook mailbox and Salesforce queues, maintaining an organized filing system, and assisting with Government Programs Operations initiatives.

This position will be overseeing the day-to-day operations of the Consolidated Scheduling Team, which is responsible for inbound patient phone calls related to scheduling new patient appointments. This team serves as the first point of contact with Hanger Clinic patients. The role involves reviewing performance metrics, collaborating with management, ensuring staffing decisions support operational success, and working on process improvement.